Privacy Policy

This document, combined with our terms and conditions, refers to any personal details collected or given by you and processed by us on your visit to our site. Should you leave our site via a link you will be subject to the third party’s policy for which we have no control. Alan Hadley Ltd (“We”) are dedicated to protecting and respecting your privacy at all times. Please check this policy carefully to ensure you understand our processes regarding our use of personal data. We store basic information following all visits to our site and appreciate the importance of keeping your data secure.

For the purpose of the Data Protection Act 1998 (the Act), our data controller is Alan Hadley Ltd, Unit 2, Kennet Weir Business Park, Arrowhead Road, Theale, Berkshire, RG7 4AD (registration number 00277871).

1. Data to be Collected

Should you provide any personal information within forms on our website or submit an enquiry we may collect and process this data. We may invite you to participate in surveys for research purposes – these are not compulsory. We may also record details of your site visits including traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

2. IP Addresses and Cookies

We reserve the right to retain statistical browsing information regarding your computer, including your IP address, operating system and browser type, for system administration and to report combined information to our advertisers. This type of data does not identify any individual and we will not collect personal information in this way.

We may collect information about your general internet usage using a cookie file stored on the hard drive of your computer. These files help to improve the accessibility of our site and deliver a better service to our visitors. We use cookie files to analyse our audience size and usage, store our visitors’ preferences, help to speed up searches and to remember you for your next visit.

Should you refuse to accept cookies, you may do so by activating the respective setting on your browser. This may mean that you will be unable to visit certain areas of our website. If you have not amended your browser settings, our systems will issue cookies when you log on to our site.

Find out more about or cookies, including a full list outlining their purpose at

3. Using Your Information

With your consent, we will retain your information in order to ensure that our site provides you with all of the information you require most effectively. It will also be used to deliver any obligations that result from contracts entered between you and us. Should we have any changes to our service we will use your details to notify you.

By placing an order you have given permission to Alan Hadley Ltd and our parent company, Claude Fenton (Holdings) Ltd, to create and maintain records on you and/or your company which will be held in accordance with the General Data Protection Regulations 2018 and relevant UK legislation.

We will not share any data about you with third parties except where you have given us your permission or where we are legally required to do so., e.g. we are required to pass information on to Her Majesty’s Revenue and Customs, The Environment Agency or other Governmental departments if requested. It will be your responsibility to inform us if the data we hold about you requires updating, for example, new contact details or business address. We will retain your personal records for as long as we are legally obliged to. After that time, the data will be erased or disposed of in a secure and safe manner.

4. Your Rights

Should you wish us not to process your personal data for marketing purposes; you have the right to ask us not to. Before collecting your data we usually will let you know if we plan to use it for any marketing reasons. If you wish us not to do so please contact Alan Hadley Ltd, Unit 2, Kennet Weir Business Park, Arrowhead Road, Theale, Berkshire, RG7 4AD. Please be aware that if you follow any links to other websites, they will have alternative privacy policies. We recommend that you consult these documents prior to submitting any personal data to them.

5. Access to Your Personal Information

You have the right to access any information held about you in accordance with the Act. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.

6. Changes to Our Privacy Policy

Should we make any amendments to our privacy policy, these will be updated on this page and as necessary emailed to you. We recommend that you check this page for any updates.

7. Queries

If you have any further queries or comments regarding our privacy policy, please contact Alan Hadley Ltd, Unit 2, Kennet Weir Business Park, Arrowhead Road, Theale, Berkshire, RG7 4AD.